ORiEnTspiration™ Return Policy

FAQs: Frequently Asked Questions

ORiEnTspiration will gladly accept returns or exchanges of all of our products purchased from our Online Store provided they have not been used. Please see below for more specific information.

Exchanges:
Within 30 days from date of purchase, we will accept any unused ORiEnTspiration product purchased from our Online Store for an exchange. Simply send your product back to ORiEnTspiration at the address below and be sure to include a copy of the original invoice. Further, please be sure to clearly state the item for which you want to exchange the product. If you would like to make an exchange for an item of greater value, please include either a check or credit card number to cover the difference. Please be aware that exchanges will be processed as quickly as possible. When making an exchange of goods, please be sure to check on the availability of the desired product at our Online Store, although it is our goal to have every product in stock at all times, occasionally out of stocks do occur.

Returns:
Within 30 days from date of purchase, ORiEnTspiration will accept the return of any unused product that was purchased directly from our Online Store. There must be an original invoice number, created by ORiEnTspiration, associated with the returned product to be considered for full refund. The refund will be made in the form of the original payment. Simply send the product back to ORiEnTspiration and include a copy of the original invoice and please include all relevant contact information. Returns usually are processed within one week of receiving them. If you are requesting a credit to your credit card, please be aware that it may take up to one full billing period for it to appear on your statement.

Please send exchanges and returns to:
ORiEnTspiration
Attn: Returns
10940 Raven Ridge Road – Suite 122
Raleigh, NC 27614
 
Please contact us at (919)846-0910 with any questions regarding returns.